Recently, we received feedback that our router cannot work properly with the T-Mobile, like no internet or can only get IPv6 internet, etc. We created a beta firmware to fix and improve the performance.
Step 1: Open a web browser and go to http://cudy.net or http://192.168.10.1. Input the password to log in.
For details, please refer to How to log into the web interface of Cudy Router?
Step 2: Go to Advanced Settings->Firmware to upgrade the beta firmware below.
LT18 Firmware: Cudy LT18 Software Download
LT450 Firmware
V1 (Micro SIM card): LT450-R9-1.15.5beta-20221121-180014-flash.bin
V2 (Nano SIM card): Cudy LT450 Software Download
LT500 Firmware
V1 (Micro SIM card): LT500-R9-1.15.5beta-20221121-180014-flash.bin
V2 (Nano SIM card): Cudy LT500 Software Download
LT500D Firmware
V2 (Nano SIM card): Cudy LT500D Software Download
Step 3: Advanced Settings-> IPv6 to enable IPv6, Save & Apply.
Step 4: Go to Advanced Settings -> TTL -> Custom and set TTL to 65, HL to 65.
Step 5: Go to General Settings->4G/Cellular.
1. Set Network mode as 4G only
2. Set APN profile as Manual
3. Set APN as fast.t-mobile.com (Note: for static IP plan, set APN as b2b.static)
4. Leave username and password blank.
5. Set Authentication as PAP+CHAP
Note: For the APN, you will need to double confirm since they may change without notice.

Step 6: Save & Apply, wait about 5 minutes, then check the connection. If it still doesn't work, please contact support@cudy.com with the Diagnosis bin file. (Diagnostic Tools->Diagnosis->GO->Download)
34 comments
Non riesco a collegarmi alla banda 1,7,28 di Tim.. Potete rilasciare qualche firmware che risolva la situazione? Aiutatemi vi prego! Grazie!
Hola buenas noches:
Tengo un cudy Lt18, conectado a un nvr con 6 cámaras 4k conectadas a éste por wifi. Tengo 8 dispositivos más conectados, pero de vez en cuando, el router deja de dar señal a ciertos dispositivos. Puede ser que el router se colpase o algo así? Tengo bien configurado el DNS, APN, y el dtu. No tengo perdidas de conexion de datos, y cuando se va la conexión, puedo seguir accediendo al router, solamente que la pagina web se queda cargando( por ejemplo google funciona)
@Ader,
Dear Customer,
Thank you for contacting Cudy support team. Our technical support has sent you the solutions via email. Please check.
“I can’t connect my LT500D to the CUBACEL BAND 3 network.”
I can’t connect my LT500D to the CUBACEL BAND 3 network.
@Костянтин,
Уважаемый клиент.
Благодарим вас за обращение в службу поддержки Cudy.
Наша техническая поддержка связалась с вами по электронной почте. Проверьте, пожалуйста.
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