Cudy App Support Plan

Cudy 應用程式支援計劃

此清單於 2024 年 6 月 19 日更新

已發布型號:查看此處 

點擊進入型號清單後,您可以在過濾選項"進階"中過濾"Cudy App"和"Cudy App Local"的變體。帶有"Cudy App"的型號提供本地和遠端管理方法。具有"Cudy App Local"的型號支援本地管理方法,這意味著用戶可以在連接到設備時控制設備。

即將於六月推出

  • 範圍擴展器:RE1200 Outdoor*
  • 4G/5G:LT15V、LT700V

在使用應用程式控制功能之前,請確保您的裝置韌體是最新的。以下是有關如何升級韌體的常見問題。

我們歡迎您在本文下方發表評論,分享您的想法和建議。

了解有關 Cudy 應用程式的更多資訊

關於Cudy

Cudy成立於2018年,總部位於深圳,是一家極具競爭力的無線及網路產品研發製造的技術驅動型公司。產品組合涵蓋 Wi-Fi Mesh 路由器、OpenWRT 路由器、中繼器、4/5G CPE 路由器、PoE、交換器和智慧家庭 IoT 裝置。 ="1">公關聯絡人:pr@cudy.com
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271 則留言

@Dear Shamim,
Our technical support has sent you the firmware via email. Please check.

“Hello Cudy Support Team,

I’m using the Cudy WR1200 router. After updating to the firmware version 2.4.21, I noticed that the 5GHz WiFi signal and speed have become much weaker than before. The 2.4GHz network is working fine, but the 5GHz range and performance have dropped significantly.

Please provide me with the previous firmware version 2.3.13 so that I can downgrade and restore the good 5GHz performance.

Thank you for your help and support.
Best regards,
Shamim Reza"

Support

Hello Cudy Support Team,

I’m using the Cudy WR1200 router. After updating to the firmware version 2.4.21, I noticed that the 5GHz WiFi signal and speed have become much weaker than before. The 2.4GHz network is working fine, but the 5GHz range and performance have dropped significantly.

Please provide me with the previous firmware version 2.3.13 so that I can downgrade and restore the good 5GHz performance.

Thank you for your help and support.
Best regards,
Shamim Reza

Shamim Reza

@Dear Sixolile,
I need some more information to fix this issue.
1. What is the model and firmware version of your router? You can check them on the web page of the router.
2. How do you connect the router to the previous device? via LAN or WAN port?
3. Can you login the web page on the same phone when can’t use the Cudy APP?

“I can’t find my route name the if I search and if I connect it can’t be added on my candy app”

Support

Hello Cudy Support,

I am using a Cudy WR1200 router. I recently updated the firmware to version 2.4.21, but since then, my 5GHz Wi-Fi speed has become slower than before.

I would like to revert to the previous firmware version (2.3.13). Could you please provide me with the official download link for that version?

Here are my router details:

Model: Cudy WR1200

Current firmware: 2.4.21

Previous firmware: 2.3.13 (needed)

Thank you very much for your help.

Best regards,
[Your Name]
[Optional: Your Country – Bangladesh]

Shamim Reza

Hello,
I am using a Cudy WR1200 router. I recently updated the firmware to version 2.4.21, but I want to download the previous firmware version (2.3.13).
Could you please provide me the official download link for that older firmware version?

Thank you.

Shamim Reza

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