Plan wsparcia aplikacji (aktualizacja 4 marca)
- Wydane: WR1300 2.0/3.0, M1800, M3000
- Już wkrótce w marcu 2024 r.: WR3000, M1300
- Plan: X6, LT500, LT500E, LT700, LT700E, LT12, LT15E, LT18, P5, Inne bramki wyższe niż 1300
Zapraszamy do podzielenia się swoimi przemyśleniami i radami za pośrednictwem tego łącza do raportu. Możesz także zalogować się do programu wersji beta Cudy za pośrednictwem tego łącza.
Dowiedz się więcej o aplikacji Cudy
O Cudy
Założona w 2018 roku z siedzibą w Shenzhen, Cudy to wysoce konkurencyjna firma oparta na technologii, zajmująca się badaniami i rozwojem oraz produkcją produktów bezprzewodowych i sieciowych. Portfolio produktów obejmuje routery Wi-Fi Mesh, routery OpenWRT, wzmacniaki, routery 4/5G CPE, PoE, przełączniki i inteligentne domowe urządzenia IoT.Kontakt PR: pr@cudy.com
LinkedIn: https://www.linkedin.com/company/cudytech/
Facebook: https://www.facebook.com/people/Cudy/100089708302205/
271 komentarze(-y)
@Dear Shamim,
What is the model of your router? You can try to update back to the previous firmware version and check again.
“Subject: Router firmware 2.4.21 update problem
Message:
Hello,
After updating my router to firmware version 2.4.21, I am facing problems. When I try to download something, the speed drops suddenly and the connection becomes unstable. Before this update, everything was working fine.
Please check this issue or provide a solution.
Thank you."
Subject: Router firmware 2.4.21 update problem
Message:
Hello,
After updating my router to firmware version 2.4.21, I am facing problems. When I try to download something, the speed drops suddenly and the connection becomes unstable. Before this update, everything was working fine.
Please check this issue or provide a solution.
Thank you.
@Dear Silvia,
I need some more information to fix this issue.
1. What is the model and firmware version of your router? You can check the model and firmware version on the web management page of the router.
2. Can you login to the web page of your router on the same phone?
3. How do you connect your router to the previous device (such as Modem or ONT)? Via WAN or LAN port? If LAN, please change to WAN port and try again
“I can’t access this app. It doesn’t show the details they it’s supposed to show. I can’t see how many people is on my wifi and it doesn’t show any settings.”
@Dear Elsie,
You can reset the router to factory default by long pressing the reset button for about 3 seconds. You can release the reset button when the LED flashes.
“Want to reset my router password”
I can’t access this app. It doesn’t show the details they it’s supposed to show. I can’t see how many people is on my wifi and it doesn’t show any settings.