แผนสนับสนุนแอป Cudy

@Dear Piotr.

I think it is expected to offer beta firmware what support Mesh function about two weeks later. Then need more time to test it before release the official firmware.

“Hello, when will Mesh support be added to the WR3600 BE3600 firmware?”

Hello, when will Mesh support be added to the WR3600 BE3600 firmware?

@Estimada Liseth，
1. Cuál es el modelo, hardware y versión de firmware de su dispositivo Cudy? Si usted compró Cudy dispositivo hace mucho tiempo. Es posible que necesite actualizar la versión de firmware a la última versión de firmware primero.
2. Instale Cudy APP.
3. Conecte su teléfono al WiFi de su dispositivo Cudy y abra la APP, a continuación, intente buscar su dispositivo Cudy.

“Como como seguir está aplicación”

Como como seguir está aplicación

@Shanto islam
Dear Customer,

Thanks for contacting the Cudy support team. I need some information.
1. What is the model of your router? You can check the model on the label at the bottom of the router.
2. How do you set the Cudy router? Which working mode do you set on the router?
3. How do you connect all the devices? Please describe the network topology in detail. Or you can draw a picture to show me.
4. How do you use the TV if you remove the router? Connect to the modem? or other?

“Router extender The TV is not working, how can you help?”