แผนสนับสนุนแอป Cudy

Hello Cudy Support Team,

I’m using the Cudy WR1200 router. After updating to the firmware version 2.4.21, I noticed that the 5GHz WiFi signal and speed have become much weaker than before. The 2.4GHz network is working fine, but the 5GHz range and performance have dropped significantly.

Please provide me with the previous firmware version 2.3.13 so that I can downgrade and restore the good 5GHz performance.

Thank you for your help and support.
Best regards,
Shamim Reza

@Dear Sixolile,
I need some more information to fix this issue.
1. What is the model and firmware version of your router? You can check them on the web page of the router.
2. How do you connect the router to the previous device? via LAN or WAN port?
3. Can you login the web page on the same phone when can’t use the Cudy APP？

“I can’t find my route name the if I search and if I connect it can’t be added on my candy app”

Hello Cudy Support,

I am using a Cudy WR1200 router. I recently updated the firmware to version 2.4.21, but since then, my 5GHz Wi-Fi speed has become slower than before.

I would like to revert to the previous firmware version (2.3.13). Could you please provide me with the official download link for that version?

Here are my router details:

Model: Cudy WR1200

Current firmware: 2.4.21

Previous firmware: 2.3.13 (needed)

Thank you very much for your help.

Best regards,
[Your Name]
[Optional: Your Country – Bangladesh]

Hello,
I am using a Cudy WR1200 router. I recently updated the firmware to version 2.4.21, but I want to download the previous firmware version (2.3.13).
Could you please provide me the official download link for that older firmware version?

Thank you.

আসসালামু আলাইকুম ভাই আমার ফোনে আমি কেন pdf install করেছি কিন্তু অ্যাপস থেকে সেটিং দিতে পারছিনা কি কি করা লাগবে একটু জানাবেন প্লিজ