แผนสนับสนุนแอป Cudy

@Dear Lloyd,
Please tell us more details. I don’t understand you well.

“I’ve done everything that the instructions told me to do (5 times) and as soon as I unplug the ethernet cord it disconnects! It won’t stay connected.”

@Dear Md Sohel Khan,
1. What is the firmware version of your router? You can check the model and firmware version on the web management page of the router. The firmware must be 2.X.X to support Cudy APP management. If the firmware is 1.X.X, please update the firmware first.
2. Can you login to the web page of your router on the same phone? You can try to change a phone and try again.
3. How do you connect your router to the previous device (such as Modem or ONT)? Via WAN or LAN port? If LAN, please change to WAN port and try again.

“my rouder not connection Android app”

I’ve done everything that the instructions told me to do (5 times) and as soon as I unplug the ethernet cord it disconnects! It won’t stay connected.

my rouder not connection Android app

@Dear Amen，
1. What is the firmware version of your router? You can check the model and firmware version on the web management page of the router. The firmware must be 2.X.X to support Cudy APP management. If the firmware is 1.X.X, please update the firmware first.
2. Can you login to the web page of your router on the same phone? You can try to change a phone and try again.
3. How do you connect your router to the previous device (such as Modem or ONT)? Via WAN or LAN port? If LAN, please change to WAN port and try again.

“I can’t access to my router w3000”