Sem conexão com a internet ao usar o roteador Cudy 4G com o cartão SIM inserido

@Maricel,
Thank you for contacting Cudy support team. Our technical support has contacted you via email. Please check.

“The SIM is fully charged but the router does not work. We can’t get internet connection.”

The SIM is fully charged but the router does not work. We can’t get internet connection.

@Ricardo，
Estimado cliente:
Gracias por contactar con el equipo de soporte de Cudy.
Consulte este artículo en el sitio web para solucionar problemas.
https://www.cudy.com/blogs/faq/what-can-i-do-if-lt400s-speed-is-slow

“Hola, yo he conseguido que funcione el aparato y la conexión con mi dispositivo, pero va muy lento y se para, haciendo un Test de velocidad solo le llegan 4Mb cuando dice que daría unos 300”

Hola, yo he conseguido que funcione el aparato y la conexión con mi dispositivo, pero va muy lento y se para, haciendo un Test de velocidad solo le llegan 4Mb cuando dice que daría unos 300

@Dear Claudio,

I think the router is faulty, please contact the seller to request a warranty.

“Hi
the SIM card, after having worked very well, at a certain point no longer fits in its slot… it protrudes a couple of millimeters and this makes it impossible to function.
If I press it with a nail it works correctly, but as soon as I let go, the connection is interrupted.
It seems to be a problem with the spring mechanism that holds or releases the SIM.”