תוכנית התמיכה של אפליקציית Cudy

@Caro NAWIR,
Il nostro servizio di assistenza tecnica ti ha contattato via e-mail. Ti preghiamo di controllare la tua casella di posta.

“kadang terhbung kadang tidak,,mohon d bntu”

kadang terhbung kadang tidak,,mohon d bntu

@Dear Oluwaniyi Aworemi,
I need some more information to fix this issue.
1. What is the model and firmware version of your router? You can check the model and firmware version on the web management page of the router. The firmware must be 2.X.X to support Cudy APP management. If the firmware is 1.X.X, please update the firmware first.
2. Can you login to the web page of your router on the same phone? You can try to change a phone and try again.
3. How do you connect your router to the previous device (such as Modem or ONT)? Via WAN or LAN port? If LAN, please change to WAN port and try again.

“I can’t find my device because it is not connecting to the Internet. I need your help.”

I can’t find my device because it is not connecting to the Internet. I need your help.

@Dear Janvi Hasan Ashiq,
I need some more information to fix this issue.
1. What is the model and firmware version of your router? You can check the model and firmware version on the web management page of the router. The firmware must be 2.X.X to support Cudy APP management. If the firmware is 1.X.X, please update the firmware first.
2. Can you login to the web page of your router on the same phone? You can try to change a phone and try again.
3. How do you connect your router to the previous device (such as Modem or ONT)? Via WAN or LAN port? If LAN, please change to WAN port and try again.

“Do not work my router app”