תוכנית התמיכה של אפליקציית Cudy

I can’t see connected devices

@Dear Dideka,
If your want to login to the Cudy router via Cudy APP, The password is the administrator password for login to the web management page of the router. If you forget it, you can try to reset the router to factory default by long pressing the reset button for about 3 seconds. You can release the reset button when the LED flashes. You must create a new password when first login to the web page of the router.
Note: All the configuration will be cleared. You must reconfigure the router after resetting your router.

“Which password do you want”

Which password do you want

@Dear Dennis,
Thanks for contacting the Cudy support team. I need some more information to fix this issue.
1. What is the model and firmware version of your router? You can check the model and firmware version on the web management page of the router. The firmware must be 2.X.X to support Cudy APP management. If the firmware is 1.X.X, please update the firmware first.
2. Can you login to the web page of your router on the same phone? You can try to change a phone and try again.
3. How do you connect your router to the previous device (such as Modem or ONT)? Via WAN or LAN port? If LAN, please change to WAN port and try again.
4. In addition, you can try to change a phone and try again.

“Not connecting to my phone 5g sim card in router
My phone is samsung S25 please help”

عزيزي أنس،
لا، لا يدعم جهاز GP1200 تطبيق Cudy.

“هل مكنه gp1200 تشتغل ال app”