כיצד לשדרג את הקושחה של הנתב Cudy?

@Majedul,
Dear Customer,
Thank you for contacting Cudy support team.
Our technical support has sent you the solutions via email. Please check.

“Hello,
Recently I have purchased Cudy AX3000 2.5G Dual Band Wi Fi 6 Mesh system M3000. One router I have connected with my desktop computer and another one using Mesh system.
The problem I am facing is that sometimes Wi Fi totally goes off and then reconnect again in mobile devices. I am using 2 different mobile devices and I am facing same problem with these 2 mobile devices. I have contacted with support team in Bangladesh they advised me to downgrade from M3000-R37-2.2.6-20240826-031230-sysupgrade to M3000-R37-2.0.0-20240301-032130-sysupgrade. Whenever I tried this I have failed.
Any solutions?
Thanks in advance”

Hello,
Recently I have purchased Cudy AX3000 2.5G Dual Band Wi Fi 6 Mesh system M3000. One router I have connected with my desktop computer and another one using Mesh system.
The problem I am facing is that sometimes Wi Fi totally goes off and then reconnect again in mobile devices. I am using 2 different mobile devices and I am facing same problem with these 2 mobile devices. I have contacted with support team in Bangladesh they advised me to downgrade from M3000-R37-2.2.6-20240826-031230-sysupgrade to M3000-R37-2.0.0-20240301-032130-sysupgrade. Whenever I tried this I have failed.
Any solutions?
Thanks in advance

@nestor,
Dear Customer,
Thank you for contacting Cudy support team.
What is the model of your Cudy AC1200? You can check the model on the label. Cudy AC1200 is not a model. We have many models of the product which use the AC1200 protocol.

“Buenas tardes desde Maracaibo Venezuela les escribo que me pueden orientar para actualizar mi Cudy 1200, este es mi firmware (1.14.8-20220601-180628),por favor si es posible me ayuden , me llamo Nestor Arriet”

Buenas tardes desde Maracaibo Venezuela les escribo que me pueden orientar para actualizar mi Cudy 1200, este es mi firmware (1.14.8-20220601-180628),por favor si es posible me ayuden , me llamo Nestor Arrieta

@pablo
Estimado cliente:
Gracias por contactar con el equipo de apoyo de cudy.
Nuestro soporte técnico le ha enviado la solución por correo electrónico. Por favor, compruebe.

“buenas tardes
me podrían pasar el firmware actualizado para el router LT500d
gracias”