@Dear Rick,
Our technical support has contacted you via email. Please check.

“Hi, On 31st July one month ago I asked about the release date for CSP 2.5 for Cudy 3000 V1 and you replied ( @Dear Rick Green,
I think it will be soon. I will try to push it.

“Hi, I see that WR3000 V 1.0 had priority for update to CSP 2.5 back in February 2026 but has not recieved it yet . When do you plan on releasing the update for this router ? CSP 2.5 has new features I badly need and I do not want to have to go to full OPENWRT . Best regards Rick "

support July 31, 2026 )

This router was supposed to be among the first to receive V 2.5 back in February but in spite of your promises that it is coming soon nothing has appeared . Why the long delay ?

Best regards
Rick"

Hi, On 31st July one month ago I asked about the release date for CSP 2.5 for Cudy 3000 V1 and you replied ( @Dear Rick Green,
I think it will be soon. I will try to push it.

“Hi, I see that WR3000 V 1.0 had priority for update to CSP 2.5 back in February 2026 but has not recieved it yet . When do you plan on releasing the update for this router ? CSP 2.5 has new features I badly need and I do not want to have to go to full OPENWRT . Best regards Rick "

support July 31, 2026 )

This router was supposed to be among the first to receive V 2.5 back in February but in spite of your promises that it is coming soon nothing has appeared . Why the long delay ?

Best regards
Rick

@Dear Paul,
Our technical support has contacted you via email. Please check.

“I have now tested the Cloudflare DDNS configuration with the DNS record set to DNS Only (proxied=false), so Cloudflare proxying is not involved.

The router still fails to update the record.

The Cudy Router log shows:

myddns: NO valid IP found

followed by:

myddns: CloudFlare reported an error:

and:

myddns: IP update not accepted by DDNS Provider

This suggests that the DDNS client may be failing to detect/obtain the current public IP before attempting the Cloudflare update.

Could you please clarify how the WR11000 firmware 2.2.25-20251112-095400 determines the current IP for the Cloudflare DDNS provider, and whether there is a known issue with the IP detection mechanism?

I have also verified that the Cloudflare API Token itself is valid and can successfully read and modify the DNS record directly through the Cloudflare API."

@Dear Julien,
Our technical support has contacted you via email. Please check.

“Dear support, here is my report for a set of three M11000:

Behavior:

Wi-Fi performance has been slow since firmware 2.2.24 despite the use of Ethernet backhaul.

The sync LED fluctuates between orange and red on both satellites. The Ethernet network itself is running perfectly at 2.5 Gbps across the whole network, satellites included.
Hypothesis:

The backhaul is being done wirelessly despite the use of Ethernet backhaul.
Tests:

Reset all units to factory settings → no success Flashed firmware 2.2.18 back onto all devices → problem solved, sync LED turns white and Wi-Fi works at the expected speeds Upgraded again to firmware 2.2.24 on all devices → the problem happens again, as described above.
Thank you for your help. Please feel free to ask if you need any additional information or tests from my side."

@Dear Sovik Haque,
Our technical support has sent you the firmware via email. Please check.

“Dear Cudy Support Team,
I am writing to request a beta firmware patch or an updated software release for my WR3600 router. I am currently facing a critical wireless handshake and regional profile issue that prevents my hardware from working together.

My Device Information:
Hardware Version (HW): WR3600 V1.0
Current Firmware (FW): 2.3.16-20251119-115836

The Issues:
Mixed Mode Handshake Bug: When I enable “802.11a/n/ac/ax mixed” mode on the 5 GHz band to allow my Wi-Fi 6 laptop (Intel AX203) to use full speeds, all legacy Wi-Fi 5 (802.11ac) devices fail to connect and continuously drop off the network.

Regional Channel / Beacon Mismatch: I recently relocated from the UK to Bangladesh. Several of my European-spec Wi-Fi 5 devices completely fail to see or scan the 5 GHz SSID on this router. I have manually tested every single available channel on the 5 GHz band, but the network remains entirely invisible to these devices. I suspect the local regional beacon broadcast (802.11d Country Code) or channel layout on the current firmware is causing a conflict with my UK hardware profiles.

Because of this combination, I am completely locked out of using Wi-Fi 6 speeds on my laptop, and my older devices cannot utilize the 5 GHz band at all.

Please provide a link to an updated beta firmware build or an unreleased patch for the WR3600 V1.0 that addresses these mixed-mode handshake crashes and improves regional device compatibility.Thank you for your assistance.

Best regards,
Sovik"