有时您可能无法访问路由器的内置管理页面 cudy.net。此故障可能会导致出现错误页面,甚至根本没有响应,即黑屏。请按照以下步骤操作。
1.检查路由器是否已上电并正常启动。
您可以使用包装内附带的电源适配器。如果您没有使用该电源适配器,请使用与路由器标签上标注电压相同的电源适配器。电流必须至少为标签上标注的额定电流。
上电后,等待约1分钟设备启动。此时,您可以使用手机或者其他终端尝试搜索路由器标签上标注的SSID。
2.检查确认终端已连接至路由器。
无线连接：请使用手机, 平板或电脑搜索路由器默认Wi-Fi SSID：Cudy -XXXX和Cudy-XXXX-5G,并输入Wi-Fi密码进行连接。 SSID 和密码印在路由器的标签上。
网线连接：请将电脑通过网线连接到路由器的 LAN 口。如果有的话,您连接的 LAN 端口的 LED 将会亮起。
注意：如果您使用的是手机或平板电脑,请关闭移动数据或 异地组网（如果适用） .
3.检查终端的 TCP/IP 设置。
如果使用计算机,请确保将其网络 TCP/IP 设置配置为自动获取 IPv4 地址。 Windows 示例：
如果您已使用自定义 IP 地址和 DNS 设置配置了 PC 的无线网络适配器。您应该切换回自动获取它们。
- 按 Windows+R 打开“运行”框。然后,输入 ncpa.cpl 并选择“确定”。
- 右键单击有线或 Wi-Fi 适配器,然后选择属性。
-在“网络”选项卡下,双击“Internet 协议版本 4 (TCP/IPv4) 属性”。
- 选择自动获取 IP 地址和自动获取 DNS 服务器地址旁边的单选按钮。
4.验证在网络浏览器中输入的路由器管理地址是否正确。
您可以使用http://cudy.net/ 或 http://192.168.10.1 登录 Cudy 路由器的 Web 界面进行初始设置。请仔细输入并检查。
5.尝试更换接入终端或浏览器。
- 如果您在手机上无法打开路由器登录页面,请尝试其他终端,例如笔记本电脑, Pad 等.
- 您也可以在终端上尝试其他网络浏览器。
6 。尝试使用Cudy APP。
我们的大部分Cudy路由器都可以通过Cudy APP进行管理。请安装Cudy APP并尝试通过APP设置路由器。您可以在Google Play和Apple APP Store下载Cudy APP。请在网站上查看该APP的详细信息。
https://www.cudy.com/cudy_app
7.请检查并关闭终端上的WEB代理和异地组网。然后重试。
8.请尝试长按重置按钮约3秒将路由器重置为出厂默认设置。当 LED 闪烁时,您可以松开重置按钮。然后路由器重启后重试。
79 条评论
@Dear Roman，
What is the model of your router? You can check the model on the label at the bottom of the router.
“After initial start and update of the firmware, i cannot access webpage http://cudy.net/ or http://192.168.10.1, also router has only 1 blue light on – power. It does not respond to RESET button, i’ve been holding it for a minute and LED haven’t blinked once.”
After initial start and update of the firmware, i cannot access webpage http://cudy.net/ or http://192.168.10.1, also router has only 1 blue light on – power. It does not respond to RESET button, i’ve been holding it for a minute and LED haven’t blinked once.
@SUPPORT
I’ve tried a few different power sources (including quick charger of my phone) as well as different USB cables – no joy. The router came without a power adapter – it’s the orange TR1200 – the travel one.
@Dear Daniel,
The router can not be powered up according to your description. Please try to change a charger (such as the charger of your phone) to power on the router and check if if the problem is related to the router or just the power supply adaper?
If the problem is related to the router. Please contact the seller to request a replacement. If the problem is related to the power supply adaper. Please also contact the seller to request a warranty. But you can use it first. Then you can buy a new power adapter and request a part refund.
“Hi,
I bought a brand new TR1200. after connecting to power source I wasn’t able to find it in available wi-fi connections neither on my laptop nor a smartphone (I also installed the app). I tried disconnecting and re-connecting power. nothing changed. I tried holding the reset button – the red LED at the front never blinked. It does light up and stays solid red all the time. next I connected the router using network cable to my laptop. I can’t access the web interface neither typing the cudy.net nor the IP address. I followed all the steps from the tutorial basically and no success. the ethernet connection on the laptop shows as ‘unidentified’. when I ran diagnose of the ethernet connection it shows “Ethernet” doesn’t have a valid IP configuration. – and I did follow all the steps including No. 3. Is there anything else I could do or should I return the router?”
The router won’t work even after payment has been made and also the network was off before the actual date that payment has to be made,I wouldn’t recommend this because your customer service contact is not responding or picking our calls. I am not happy with your service at all and it’s been off for days.. BAD SERVICE