@Dear Aleksey,
Our technical support has contacted you via email. Please check.
“The Cudy N-300 v 2.0 router lacks a cellular connection, displaying a message stating that 4G is not connected. The connection level indicators on the back of the router are unlit. SIM cards from any carriers do not work. None of the official firmware updates available for the router resolves the issue.”
The Cudy N-300 v 2.0 router lacks a cellular connection, displaying a message stating that 4G is not connected. The connection level indicators on the back of the router are unlit. SIM cards from any carriers do not work. None of the official firmware updates available for the router resolves the issue.
@Dear KELVIN,
Please try to reset the router to factory default by long pressing the reset button for about 3 seconds. You can release the reset button when the LED flashes. Then reinstall the router and check if the problem remains？
If the problem remains, you still can’t find the Cellular page. Then the router is faulty. You can contact the seller to requesta warranty.
“Cellular option is missing on cudy router and it says 4g is not connected”
Cellular option is missing on cudy router and it says 4g is not connected
@Lieber HW,
Entschuldigung für die späte Antwort aufgrund des chinesischen Frühlingsfestes! Funktioniert der LT300 wieder normal, wenn Sie das 12-V-Netzteil wieder verwenden?
“Keine Internetverbindung bei Verwendung des Cudy 4G-Routers mit eingelegter SIM-Karte
Ich habe einen LT300 der dieses Problem hatte und einen WR300 zum erweitern des wlan. Einmal hatte ich das Netzteil vom WR300 am LT300. Das passt, hat aber statt 12 V nur 5 V. Dann geht am LT300 das wlan , lan , webaccess alles, nur das 4G nicht …. Da muss man erst mal drauf kommen …"
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@Dear Aleksey,
Our technical support has contacted you via email. Please check.
“The Cudy N-300 v 2.0 router lacks a cellular connection, displaying a message stating that 4G is not connected. The connection level indicators on the back of the router are unlit. SIM cards from any carriers do not work. None of the official firmware updates available for the router resolves the issue.”
The Cudy N-300 v 2.0 router lacks a cellular connection, displaying a message stating that 4G is not connected. The connection level indicators on the back of the router are unlit. SIM cards from any carriers do not work. None of the official firmware updates available for the router resolves the issue.
@Dear KELVIN,
Please try to reset the router to factory default by long pressing the reset button for about 3 seconds. You can release the reset button when the LED flashes. Then reinstall the router and check if the problem remains？
If the problem remains, you still can’t find the Cellular page. Then the router is faulty. You can contact the seller to requesta warranty.
“Cellular option is missing on cudy router and it says 4g is not connected”
Cellular option is missing on cudy router and it says 4g is not connected
@Lieber HW,
Entschuldigung für die späte Antwort aufgrund des chinesischen Frühlingsfestes! Funktioniert der LT300 wieder normal, wenn Sie das 12-V-Netzteil wieder verwenden?
“Keine Internetverbindung bei Verwendung des Cudy 4G-Routers mit eingelegter SIM-Karte
Ich habe einen LT300 der dieses Problem hatte und einen WR300 zum erweitern des wlan. Einmal hatte ich das Netzteil vom WR300 am LT300. Das passt, hat aber statt 12 V nur 5 V. Dann geht am LT300 das wlan , lan , webaccess alles, nur das 4G nicht …. Da muss man erst mal drauf kommen …"