Cudy App Support Plan

Cudy App atbalsta plāns

Šis saraksts tiek atjaunināts 2024. gada 19. jūnijā

Izlaistie modeļi: Izlasiet šeit

Noklikšķinot uz modeļu saraksta, varat filtrēt "Cudy App" un "Cudy App Local" variantus filtrēšanas opcijā "Advanced". Modeļi ar "Cudy App" piedāvā gan vietējās, gan attālinātās pārvaldības metodes. Modeļi ar "Cudy App Local" atbalsta vietējās pārvaldības metodi, kas nozīmē, ka lietotājs var vadīt ierīci, kamēr tā ir pieslēgta.

Jūnijā drīzumā:

  • Diapazona paplašinātāji: RE1200 Outdoor*
  • 4G/5G: LT15V, LT700V

Lūdzu, pirms lietojumprogrammas vadības funkcijas izmantošanas pārliecinieties, ka ierīces programmaparatūra ir atjaunināta. Šeit ir bieži uzdotie jautājumi un atbildes uz jautājumiem par to, kā atjaunināt programmaparatūru.

Mēs aicinām jūs dalīties ar savām domām un padomiem, rakstot komentārus zem šī raksta.

Uzzini vairāk par Cudy App

Par Cudy

Uzņēmums Cudy, kas dibināts 2018. gadā un kura galvenā mītne atrodas Šeņdžeņā, ir augsti konkurētspējīgs, uz tehnoloģijām orientēts uzņēmums, kas nodarbojas ar bezvadu un tīkla produktu pētniecību un izstrādi un ražošanu. Produktu portfelis aptver Wi-Fi Mesh maršrutētājus, OpenWRT maršrutētājus, retranslatorus, 4/5G CPE maršrutētājus, PoE, komutatorus un viedās mājas IoT ierīces.

PR kontakts: pr@cudy.com
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450 comments

Dear Support Team,
I’m currently using the Cudy WR1200 Version 2.0 (BD Region), and I would like to request the addition of more features in the Cudy app for better control. Unlike the IP/web firmware version, the app lacks several important options such as Wi-Fi scheduling, reboot scheduling, MAC filtering, VPN, etc.

I also suggest adding more customization options to the Wi-Fi reboot scheduling feature — for example, allowing users to set automatic reboots for any 2 or 3 specific days in a week. I hope these features will be added soon to enhance the overall user experience.

Fayaz Ebna Khalil

@Dear Malik,
You must update the intermediate firmware first, then update the firmware to 2.3.3. The intermediate firmware is in the package of 2.3.0. Please download the 2.3.0 on the website below.
https://www.cudy.com/pages/download-center/wr1500-1-0
Note:
1. Please unzip the firmware before update.
2. The update instruction is attached. Please have a check.
3. Please reset the router to factory default after updating the firmware to 2.3.3. Then reinstall the router again.

“Hello .. I am an internet distributor in Iraq and I buy cudy routers for my subscribers and I want to control the router remotely via the cudy application and it does not appear in the application .. I want the latest wr1500 router and I cannot update the software is old inside the router WR1500-R76-1.4 If it is possible to solve the problem or send me an update file for the router, noting that I have the latest software update WR1500-R76-2.3.3 and an error appears when I download it

Update firmware failed!"

Support

Hello .. I am an internet distributor in Iraq and I buy cudy routers for my subscribers and I want to control the router remotely via the cudy application and it does not appear in the application .. I want the latest wr1500 router and I cannot update the software is old inside the router WR1500-R76-1.4 If it is possible to solve the problem or send me an update file for the router, noting that I have the latest software update WR1500-R76-2.3.3 and an error appears when I download it

Update firmware failed!

Malik

Hello Cudy Support Team,

I’m using the Cudy WR1200 router. I can not change my password or manage my router. I’ve upgraded, but it’s slow and loses connection now and again.

Kindly assist, TIA.
Best regards,
Betty

Betty mothotsi

@Dear Shamim,
Our technical support has sent you the firmware via email. Please check.

“Hello Cudy Support Team,

I’m using the Cudy WR1200 router. After updating to the firmware version 2.4.21, I noticed that the 5GHz WiFi signal and speed have become much weaker than before. The 2.4GHz network is working fine, but the 5GHz range and performance have dropped significantly.

Please provide me with the previous firmware version 2.3.13 so that I can downgrade and restore the good 5GHz performance.

Thank you for your help and support.
Best regards,
Shamim Reza"

Support

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