תוכנית התמיכה של אפליקציית Cudy

So I am failing to connect to my router on the app. It says my password is incorrect.

@Dear Tahsin Chowdhury,
If the password is the administrator password for login to the web management page of the router. If you forget it, you can try to reset the router to factory default by long pressing the reset button for about 3 seconds. You can release the reset button when the LED flashes. You must create a new password when first login to the web page of the router.

“Forgot password”

@عزيزتي Elenapozoguale،
يمكنكِ تسجيل الدخول إلى جهاز التوجيه عبر تطبيق Cudy أو صفحة الويب. ثم تحققي من قائمة الأجهزة.

“No puedo ver dispinible conectados”

@Dear mohamed,
Do you mean you want to kick some devices out of your network? You can log in to the router via Cudy APP. Go to device list and disable the Internet access of the devices.

“How do I bring people from the network?”

@Dear Chris
I need some more information.
1. What is the model of your Cudy product? You can check the model on the label.
2. What is the password for? Wi-Fi password? or other. You can take screenshot of the page that need you to input the password and send it to me for checking. The default Wi-Fi password is printed on the label too.

“How to change password”