תוכנית התמיכה של אפליקציית Cudy

How do I add my router

Sonja, Dear Customer, Thank you for contacting Cudy support team. I need some more information to fix this issue. 1. What is the mode of your Cudy product? What is the firmware version of your Cudy product. 2. What is the password for? 3. Is there any warning or note when your try to change the password? Please take screenshots or record video and send it to supportcudy.com. We will try to figure it out.

I want to change my password but it doesn’t want to change

Open account

@Basarab,
Dear Customer.
Thank you for contacting Cudy support team.
Our technical support has contacted you via email. Please check.

“LT400
1. Can’t get control in the app.
2. SMS not available through browser login. Please update firmware to:
A. Display the phone number of the SIM card.
B. Send and receive SMS.”