Cudy App Support Plan

Cudy Appi toetuskava

See nimekiri on uuendatud 19. juunil 2024

Väljaantud mudelid: See here

Mudelite loendisse klõpsates saate filtreerida "Cudy App" ja "Cudy App Local" variante filtreerimisvalikus "Advanced". Mudelid, millel on "Cudy App", pakuvad nii kohalikke kui ka kaugjuhtimise meetodeid. Mudelid, millel on "Cudy App Local", toetavad kohalikku haldusmeetodit, mis tähendab, et kasutaja saab seadet juhtida, kui ta on sellega ühendatud.

Pikapeale juunis:

  • Range Extenders: RE1200 Outdoor*
  • 4G/5G: LT15V, LT700V

Palun veenduge, et teie seadme püsivara on ajakohane, enne kui kasutate rakenduse juhtimise funktsiooni. Siin on KKK, kuidas oma püsivara uuendada.

Olnud oodatud jagama oma mõtteid ja nõuandeid, kommenteerides seda artiklit allpool.

Lei tea rohkem Cudy Appi kohta

Cudy kohta

2018. aastal asutatud ja Shenzhenis asuv Cudy on väga konkurentsivõimeline tehnoloogiapõhine ettevõte traadita ja võrgutoodete teadus- ja arendustegevuse ning tootmise valdkonnas. Tooteportfell hõlmab Wi-Fi Mesh ruuterid, OpenWRT ruuterid, repiiterid, 4/5G CPE ruuterid, PoE, switchid ja Smart Home IoT seadmed.

PR kontakt: pr@cudy.com
Cudy@LinkedIn
Cudy@Facebook
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271 comments

@Dear Shamim,
Our technical support has sent you the firmware via email. Please check.

“Hello Cudy Support Team,

I’m using the Cudy WR1200 router. After updating to the firmware version 2.4.21, I noticed that the 5GHz WiFi signal and speed have become much weaker than before. The 2.4GHz network is working fine, but the 5GHz range and performance have dropped significantly.

Please provide me with the previous firmware version 2.3.13 so that I can downgrade and restore the good 5GHz performance.

Thank you for your help and support.
Best regards,
Shamim Reza"

Support

Hello Cudy Support Team,

I’m using the Cudy WR1200 router. After updating to the firmware version 2.4.21, I noticed that the 5GHz WiFi signal and speed have become much weaker than before. The 2.4GHz network is working fine, but the 5GHz range and performance have dropped significantly.

Please provide me with the previous firmware version 2.3.13 so that I can downgrade and restore the good 5GHz performance.

Thank you for your help and support.
Best regards,
Shamim Reza

Shamim Reza

@Dear Sixolile,
I need some more information to fix this issue.
1. What is the model and firmware version of your router? You can check them on the web page of the router.
2. How do you connect the router to the previous device? via LAN or WAN port?
3. Can you login the web page on the same phone when can’t use the Cudy APP?

“I can’t find my route name the if I search and if I connect it can’t be added on my candy app”

Support

Hello Cudy Support,

I am using a Cudy WR1200 router. I recently updated the firmware to version 2.4.21, but since then, my 5GHz Wi-Fi speed has become slower than before.

I would like to revert to the previous firmware version (2.3.13). Could you please provide me with the official download link for that version?

Here are my router details:

Model: Cudy WR1200

Current firmware: 2.4.21

Previous firmware: 2.3.13 (needed)

Thank you very much for your help.

Best regards,
[Your Name]
[Optional: Your Country – Bangladesh]

Shamim Reza

Hello,
I am using a Cudy WR1200 router. I recently updated the firmware to version 2.4.21, but I want to download the previous firmware version (2.3.13).
Could you please provide me the official download link for that older firmware version?

Thank you.

Shamim Reza

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