Cudy App Support Plan

Cudy Appi toetuskava

See nimekiri on uuendatud 19. juunil 2024

Väljaantud mudelid: See here

Mudelite loendisse klõpsates saate filtreerida "Cudy App" ja "Cudy App Local" variante filtreerimisvalikus "Advanced". Mudelid, millel on "Cudy App", pakuvad nii kohalikke kui ka kaugjuhtimise meetodeid. Mudelid, millel on "Cudy App Local", toetavad kohalikku haldusmeetodit, mis tähendab, et kasutaja saab seadet juhtida, kui ta on sellega ühendatud.

Pikapeale juunis:

  • Range Extenders: RE1200 Outdoor*
  • 4G/5G: LT15V, LT700V

Palun veenduge, et teie seadme püsivara on ajakohane, enne kui kasutate rakenduse juhtimise funktsiooni. Siin on KKK, kuidas oma püsivara uuendada.

Olnud oodatud jagama oma mõtteid ja nõuandeid, kommenteerides seda artiklit allpool.

Lei tea rohkem Cudy Appi kohta

Cudy kohta

2018. aastal asutatud ja Shenzhenis asuv Cudy on väga konkurentsivõimeline tehnoloogiapõhine ettevõte traadita ja võrgutoodete teadus- ja arendustegevuse ning tootmise valdkonnas. Tooteportfell hõlmab Wi-Fi Mesh ruuterid, OpenWRT ruuterid, repiiterid, 4/5G CPE ruuterid, PoE, switchid ja Smart Home IoT seadmed.

PR kontakt: pr@cudy.com
Cudy@LinkedIn
Cudy@Facebook
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271 comments

@Dear Shamim,
What is the model of your router? You can try to update back to the previous firmware version and check again.

“Subject: Router firmware 2.4.21 update problem

Message:
Hello,
After updating my router to firmware version 2.4.21, I am facing problems. When I try to download something, the speed drops suddenly and the connection becomes unstable. Before this update, everything was working fine.

Please check this issue or provide a solution.
Thank you."

Support

Subject: Router firmware 2.4.21 update problem

Message:
Hello,
After updating my router to firmware version 2.4.21, I am facing problems. When I try to download something, the speed drops suddenly and the connection becomes unstable. Before this update, everything was working fine.

Please check this issue or provide a solution.
Thank you.

Shamim Reza

@Dear Silvia,
I need some more information to fix this issue.
1. What is the model and firmware version of your router? You can check the model and firmware version on the web management page of the router.
2. Can you login to the web page of your router on the same phone?
3. How do you connect your router to the previous device (such as Modem or ONT)? Via WAN or LAN port? If LAN, please change to WAN port and try again

“I can’t access this app. It doesn’t show the details they it’s supposed to show. I can’t see how many people is on my wifi and it doesn’t show any settings.”

Support

@Dear Elsie,
You can reset the router to factory default by long pressing the reset button for about 3 seconds. You can release the reset button when the LED flashes.

“Want to reset my router password”

Support

I can’t access this app. It doesn’t show the details they it’s supposed to show. I can’t see how many people is on my wifi and it doesn’t show any settings.

Silvia Farao

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