Cudy App Support Plan

Cudy App Support Plan

This list is updated on June 19 2024

Released Models: See here 

After clicking into the model list, you may filter the variants of "Cudy App" and "Cudy App Local" in the filter option "Advanced". Models with "Cudy App" offer both local and remote management methods. Models with "Cudy App Local" support local management method, which mean user can control the device while connected to it.

Coming Soon in June:

  • Range Extenders: RE1200 Outdoor*
  • 4G/5G: LT15V, LT700V

Please ensure your device's firmware is up-to-date before using the App control feature. Here is a FAQ of how to upgrade your firmware.

We welcome you to share your thoughts and advice by commeting below this article.

Learn more about the Cudy App

About Cudy

Founded in 2018 and headquartered in Shenzhen, Cudy is a highly competitive tech-driven company in the R&D and manufacturing of wireless and networking products. The product portfolio covers Wi-Fi Mesh Routers, OpenWRT Routers, Repeaters, 4/5G CPE Routers, PoE, Switches, and Smart Home IoT Devices.

PR contact: pr@cudy.com
Cudy@LinkedIn
Cudy@Facebook
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273 comments

@Zillur Raihan
Dear Customer,
Thank you for contacting Cudy support team.
What is the model and firmware version of your Cudy router?

“I can’t find rauter by app”

Support Cudy

@Zillur Raihan
Dear Customer,
Thank you for contacting Cudy support team.
What is the model and firmware version of your Cudy router?

“I can’t find rauter by app”

Support Cudy

אנטרנית שלי בבית לא פעיל

Alaa asli

I can’t find rauter by app

Zillur Raihan

@Shiraz
عزيزي العميل
شكراً لتواصلك مع فريق دعم كودي.
1. يُرجى محاولة إعادة ضبط جهاز التوجيه إلى إعدادات المصنع الافتراضية بالضغط لفترة طويلة على زر إعادة الضبط لمدة 3 ثوانٍ تقريبًا. يمكنك تحرير زر إعادة الضبط عندما يومض مؤشر LED. أعد تثبيت جهاز التوجيه مرة أخرى، ثم تحقق مما إذا كانت المشكلة لا تزال قائمة؟

2. إذا بقيت المشكلة، يرجى إخباري بمزيد من التفاصيل حول هذه المشكلة.

3. ما هو طراز منتج Cudy الخاص بك؟

“وايفاي ضعيف”

Support Cudy

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