Cudy App Support Plan

Cudy App Support Plan

This list is updated on June 19 2024

Released Models: See here 

After clicking into the model list, you may filter the variants of "Cudy App" and "Cudy App Local" in the filter option "Advanced". Models with "Cudy App" offer both local and remote management methods. Models with "Cudy App Local" support local management method, which mean user can control the device while connected to it.

Coming Soon in June:

  • Range Extenders: RE1200 Outdoor*
  • 4G/5G: LT15V, LT700V

Please ensure your device's firmware is up-to-date before using the App control feature. Here is a FAQ of how to upgrade your firmware.

We welcome you to share your thoughts and advice by commeting below this article.

Learn more about the Cudy App

About Cudy

Founded in 2018 and headquartered in Shenzhen, Cudy is a highly competitive tech-driven company in the R&D and manufacturing of wireless and networking products. The product portfolio covers Wi-Fi Mesh Routers, OpenWRT Routers, Repeaters, 4/5G CPE Routers, PoE, Switches, and Smart Home IoT Devices.

PR contact: pr@cudy.com
Cudy@LinkedIn
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153 comments

Sonja, Dear Customer, Thank you for contacting Cudy support team. I need some more information to fix this issue. 1. What is the mode of your Cudy product? What is the firmware version of your Cudy product. 2. What is the password for? 3. Is there any warning or note when your try to change the password? Please take screenshots or record video and send it to supportcudy.com. We will try to figure it out.

Support Cudy

I want to change my password but it doesn’t want to change

Sonja Vermeulen

Open account

Riaz

@Basarab,
Dear Customer.
Thank you for contacting Cudy support team.
Our technical support has contacted you via email. Please check.

“LT400
1. Can’t get control in the app.
2. SMS not available through browser login. Please update firmware to:
A. Display the phone number of the SIM card.
B. Send and receive SMS.”

Support Cudy

LT400
1. Can’t get control in the app.
2. SMS not available through browser login. Please update firmware to:
A. Display the phone number of the SIM card.
B. Send and receive SMS.

Basarab

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