1. Download the latest firmware from Download Center.
2. Unzip the file you download
3. Power ON Cudy device, wait for LED become solid.
4. Connect to Cudy’s network via WiFi or Ethernet.
5. Open a web browser and go to http://cudy.net or http://192.168.10.1.
For details, please refer to How to log into the web interface of Cudy Router?
6. Upgrade the firmware.
a. Advanced Settings -> Firmware, Choose the firmware you unzipped to upload.
b. General Settings->Firmware page can do online upgrade and Local update.
Note: Only Firmware 2.x.x or above support.
7. Waiting 5 minutes for the router restart.
65 comments
@Andrea,
Estimado cliente.
Gracias por ponerse en contacto con el equipo de soporte de Cudy.
Nuestro equipo de soporte técnico se ha puesto en contacto con usted por correo electrónico. Por favor, compruébelo.
“Buenos dias, necesito ayuda tecnica para resolver un problema con mi modem cudy que no esta funcionando correctamente. Hay algun telefono de contacto? gracias”
Buenos dias, necesito ayuda tecnica para resolver un problema con mi modem cudy que no esta funcionando correctamente. Hay algun telefono de contacto? gracias
@yuna，
Dear Customer.
Thank you for contacting Cudy support team.
Our technical support has sent you the solutions via email. Please check.
“hello. i tried to update my device’s firmware (M1800 v 1.0) and got the error that the file is invalid. any help would be appreciated. thank you in advance.”
hello. i tried to update my device’s firmware (M1800 v 1.0) and got the error that the file is invalid. any help would be appreciated. thank you in advance.
@Majedul,
Dear Customer,
Thank you for contacting Cudy support team.
Our technical support has sent you the solutions via email. Please check.
“Hello,
Recently I have purchased Cudy AX3000 2.5G Dual Band Wi Fi 6 Mesh system M3000. One router I have connected with my desktop computer and another one using Mesh system.
The problem I am facing is that sometimes Wi Fi totally goes off and then reconnect again in mobile devices. I am using 2 different mobile devices and I am facing same problem with these 2 mobile devices. I have contacted with support team in Bangladesh they advised me to downgrade from M3000-R37-2.2.6-20240826-031230-sysupgrade to M3000-R37-2.0.0-20240301-032130-sysupgrade. Whenever I tried this I have failed.
Any solutions?
Thanks in advance”