@Dear Kacper,
Thank you for your kindly advice! We will provide your feedback to the product department for evaluation.

“A few general requests for your firmwares:

- The main menu should resemble the design you introduced in C200P: General Settings should really list what’s key for everyday operations, and not rarely used functions (Firmware, etc.).

- Rethink Advanced Settings. Having to read 20+ identically looking links each time I need to find a setting is annoying to say the least. Come up with grouping, submenus, etc.

- Device details should include all the per-device settings, including device name, device IP address, blocking, filtering, QoS, etc. See AVM Fritz!OS firmwares for a neat and well-thought navigation.

- Allow custom DYNDNS configuration using the standard dyn.com protocol. Many people run own DYNDNS servers – which today are just Cloudflare Workers. Consider supporting native Cloudflare authentication, too.

- Expand IPv6 functionality by adding 6in4, 6to4, and 6rd so that to help expanding IPv6 to countries where native IPv6 isn’t available (e.g., using HE IPv6 Tunnel Broker). This is a key request also for many Western countries, where ISPs routinely use CGNAT and don’t offer public IP addresses to consumers.

- Add GSM modem subsystem for the USB port where available. Include support for at least RAS and NDIS modes.

- Update your website. Many routers have now been updated to 2.5.x firmware. yet your website doesn’t reflect that (AP1300 outdoor for instance). Many emulators use outdated firmware or don’t allow changing the operating mode. The Emulators page doesn’t list C200P, even though its emulator is available online.

- Website translations: remove all automated translations (language versions). They are a nightmare to read. Honestly. Really dreadful. Your website doesn’t respect users switching to English, too (it doesn’t seem to set Language cookies). Today’s internet browsers include a very good translate function, no need to attack users with something really substandard.

Hope this will help to develop even better products."

@Dear Dzardo,
The new firmware is on the update plan. I think we will release the new firmware for M11000 and M3600 in one month. In addition, I will send you the beta firmware for M11000 and M3600 to you via email. Please check.

“I purchased your products partly for the sake of support, yet the version 2.5 update for the M11000 and M3600 devices is still unavailable. The Cudy app supports One-Click VPN, but version 2.5 is required. Could you send me at least a beta version for the devices?”

@Dear Rick Green,
Sorry for that ! We will provide your feedback to the product department for evaluation.
In addition, we have beta firmware 2.5.x for WR3000 1.0 currently. I can send it to you if you want this.

“When is CSP 2.5 coming to WR3000v1 ? 8 months now since announcement , every week users ask the same question and you reply with empty promises . Very poor support ! I think I made a poor decision choosing CUDY !”

@Dear Nicola,
We are working on this. The new firmware 2.5.x for M11000 is under testing now. It will be released soon if the testing is going well.

“But are the updates for the M11000 actually coming? When? It seems to me that the rollout of version 2.5 has kind of lost its way.”

@Dear Mehedi Hasan,
Yes, there is a WR3000 V1.0 CSP 2.5.28 beta/test firmware available. But it doesn’t support these features you menthioned.

“Is there a WR3000 V1.0 CSP 2.5.28 beta/test firmware available, and does it include any new system-status dashboard showing CPU usage, memory usage, temperature, WAN/LAN traffic, wireless utilization, or other hardware statistics?”