Cudy is committed to full compliance with the requirements of the EU Data Act (EU Regulation 2023/2854 Harmonized rules on fair access to and use of data ).
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Data Holder Information
Data Holder: Shenzhen Cudy Technology Co., Ltd. (hereinafter “Cudy” or “we”)
Registered Address: 7/F, Lepu Tower (West), 66 Xingke Rd, Nanshan, Shenzhen, China
In accordance with the EU Data Act, we act as the data holder for the connected products listed below.
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Overview of Connected Products
The EU Data Act applies to certain hardware products and related services controlling such products, which are defined under the Act as “connected products” and “related services.”
Cudy provides the following connected products:
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Wi-Fi Routers
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4G/5G Routers
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Wi-Fi Extenders
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Access Point
These connected products generate and process data during their operation, as outlined below.
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Data Generated/Collected by Connected Products
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Data Name
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Data Description
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Data Format
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Estimated Volume
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Continuously Real-time Generated
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Storage Location
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Storage Duration
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Device Operation Information
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Network upstream and downstream rates
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int
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8B
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Yes
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Not stored
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Not stored
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Device Operation Information
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Wireless upstream and downstream rates
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int
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8B
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Yes
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Not stored
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Not stored
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Device Operation Information
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Device Uptime
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int
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4B
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Yes
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Not stored
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Not stored
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Client Connection Information
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Online client hostname
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int
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8KB
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No
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Not stored
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Not stored
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Client Connection Information
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Online client MAC address
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int
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512B
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No
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Not stored
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Not stored
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Client Connection Information
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Online client upstream and downstream rates
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int
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1KB
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No
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Not stored
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Not stored
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Client Connection Information
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Online client signal strength
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int
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512B
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No
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Not stored
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Not stored
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Device Operation Logs
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System logs
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string (exportable as txt file)
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800KB
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No
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Device side
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Cleared at 800KB, power loss, or manual deletion
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Data Access, Deletion, and Portability
Cudy provides users with free access to the data generated during the use of connected products and related services:
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Users are able to view the data generated by their devices via the Cudy application or web interface
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Users are able to delete the device-stored data via the web interface
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Users are able to transfer device-stored data via the web interface to a selected third party in a commonly used format.
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Compliance with Data Requests
In cases of emergency or for the performance of legitimate public tasks (e.g., natural disasters, public safety, pandemics), Cudy will respond to lawful data access requests from public authorities in accordance with the EU Data Act. Such requests will be strictly purpose-limited and follow the principle of data minimization.
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Interoperability
Cudy ensures that data recipients can process data in a structured, commonly used, and machine-readable format, in compliance with the interoperability requirements of the EU Data Act.
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Contact and Data Request Channel
For any questions or concerns, please contact us via: support@cudy.com