Nota: este artículo se aplica a los modelos LT400 V2, LT450, LT500 y Amp. LT500D V2 se vende solo en tiendas europeas.
Recientemente, hemos recibido muchos comentarios de que muchos de nuestros Los clientes no pueden acceder a Internet con sus routers Cudy, a pesar de que sus tarjetas SIM funcionan y su configuración APN es precisa.
Aquí hay un método que hemos descubierto que podría ayudar con el problema. .
Paso 1: actualice el router a la última versión de firmware.
Si el firmware ya es la última versión. Puedes omitir este paso. De lo contrario, descargue y descomprima el firmware oficial.
Abra un navegador web y vaya a http://cudy.net o http://192.168.10.1 y luego inicie sesión. Para obtener más información, consulte ¿Cómo iniciar sesión en la interfaz web de Cudy Router?
Actualice el firmware en Configuración avanzada->Firmware.
¿Cómo actualizar el firmware de Cudy Router?
Paso 2: para descargar y actualizar el firmware del módulo, comuníquese con support@cudy.com para obtener el firmware de actualización. . Al mismo tiempo, descargue el archivo bin de Diagnóstico en Herramientas de diagnóstico->Diagnóstico->GO->Descargar< /strong> y envíe el archivo al soporte.
Paso 3: Ingrese la dirección a continuación en la barra de direcciones. Actualice el firmware como se muestra en el vídeo.
http://cudy.net/cgi-bin/luci/admin/network/gcom/upgrade
Paso 4: Cuando se complete la actualización, volverá al estado del sistema. Vuelva a ocultar la página Actualización de firmware y compruebe si se realizó correctamente.
Si el problema persiste, vaya a Herramientas de diagnóstico->Diagnóstico->GO->Descargar y enviar el archivo bin a support@cudy.com.
10 comentarios
@Keith,
Dear Customer,
Thank you for contacting Cudy support team. Our technical support has sent you the solutions via email. Please check.
“Finding that my LT500 Download speed has dropped between 6.15 – 7.7Mbps where my Phone having the same SIM is hitting 128Mbps and they are next to each other. tried to update the firmware but cant seem to bump the number.
Firmware Version: 2.1.1-20240419-090237
Hardware: LT500 V2.0"
@Edoardo,
Dear Customer,
Thank you for contacting Cudy support team. Our technical support has sent you the solutions via email. Please check.
“My LT400 V2 router has suddenly stopped working without being bumped or turned off. Diagnosis returns me “4G has obtained the IP address but cannot access the Internet” and “DNS is abnormal”. I have tried resetting it, firmware upgrade and contacting you via email but no results. It never gave me any problems before but now it is unusable.”
Finding that my LT500 Download speed has dropped between 6.15 – 7.7Mbps where my Phone having the same SIM is hitting 128Mbps and they are next to each other. tried to update the firmware but cant seem to bump the number.
Firmware Version: 2.1.1-20240419-090237
Hardware: LT500 V2.0
My LT400 V2 router has suddenly stopped working without being bumped or turned off. Diagnosis returns me “4G has obtained the IP address but cannot access the Internet” and “DNS is abnormal”. I have tried resetting it, firmware upgrade and contacting you via email but no results. It never gave me any problems before but now it is unusable.
@Eduardo,
Dear Customer,
Our technical support has contacted you via email. Please check.
“This router leaves a lot to be desired in terms of initial set up, I have set up many routers , I have to say this one is the worst. All SIMs tested were good, good signal etc. Still a pig to set up and get connected. The mesh function should disable all together, there are no instructions on the external antenna options, and which connector to use etc. The firmware upgrade function can be set to automatic, but if you want to do it manually you have to ask support for it ,, WTF,, I am thinking in returning this unit, no time for this BS, sorry , no mater what I try,, NO FRIGGING CONNECTION ,,,, switching back to TP LINK”