Only Cudy routers that have been upgraded to a firmware version that supports Cudy APP management can be managed using the APP.
Therefore, it is very likely that your Cudy router has not been upgraded to a firmware version that supports APP management.
You can download the Cudy APP by scanning the QR code below.
Please download the latest firmware version to upgrade.
Model: Cudy's wireless products will gradually release new firmware to support APP management. The following table lists some product models that already support APP. Other models may have been released. Please go to the download center to check the new firmware.
| WR1300 V2 & V3 |
| M3000 |
| M1300 |
| M1200 |
| WR3000 |
| WR1200 |
| WR1500 |
| M1800 |
| X6 |
| WR1300E V2 |
| LT700E |
| LT15E |
Note: The firmware version of all the Cudy routers with 2.x.x will support Cudy APP management.
Please click here to feedback if you have any questions or advice when using Cudy APP.
39 comments
@Dear Since
1. Please try to change a phone and try again.
2. If the problem remains, what is OS of your phone? Android or iOS?
“few months ago, I cannot bind the Cudy account to my X6 V2. I always get a Invalid Request message. The router has the latest firmware available (2.1.0) and the latest app is used.”
Since few months ago, I cannot bind the Cudy account to my X6 V2. I always get a Invalid Request message. The router has the latest firmware available (2.1.0) and the latest app is used.
@Cher Boubacar,
J’ai besoin de quelques informations supplémentaires pour résoudre ce problème.
1. Quel est le modèle et la version du micrologiciel de votre routeur ? Vous pouvez vérifier le modèle et la version du micrologiciel sur la page d’administration Web du routeur.
2. Pouvez-vous vous connecter à la page Web de votre routeur depuis le même téléphone ?
3. Comment connectez-vous votre routeur à l’appareil précédent (tel qu’un modem ou un ONT) ? Via le port WAN ou LAN ? Si c’est via le port LAN, veuillez passer au port WAN et réessayer.
“Je n’arrive pas à me connecter avec mon AX3000”
Je n’arrive pas à me connecter avec mon AX3000
@Dear Lou, Ang, John,
Thank you for your feedback. We have fixed it yesterday. Please try again.