Why can't I use Cudy APP to manage my Cudy router?

Only Cudy routers that have been upgraded to a firmware version that supports Cudy APP management can be managed using the APP.

Therefore, it is very likely that your Cudy router has not been upgraded to a firmware version that supports APP management.

You can download the Cudy APP by scanning the QR code below. 

 

Please download the latest firmware version to upgrade.

Download Center

Model:  Cudy's wireless products will gradually release new firmware to support APP management. The following table lists some product models that already support APP. Other models may have been released. Please go to the download center to check the new firmware.

WR1300  V2 & V3
M3000
M1300
M1200
WR3000
WR1200
WR1500
M1800
X6
WR1300E V2
LT700E
LT15E

 

Note: The firmware version of all the Cudy routers with 2.x.x will support Cudy APP management.

Please click here to feedback if you have any questions or advice when using Cudy APP.

 

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10 comments

@Dear Bartek,
Thank you for contacting Cudy support team.
If you want to use like this, please set it to the Access Point mode. Please follow the steps:
1. Disconnect the cable from your ISP router, connect the WAN port of WR3600 to your ISP router.
2. Disconnect and reconnect the phone to the router. Then you will be able to login in to the WEB page or see it in Cudy APP. Please set it to the Wireless Access Point mode. Then the router will disable NAT function. And you can also manage it via the APP or cudy.net.

“i dont see my brand new cudy wr3600 in app, nor in cudy.net, or even in 192.168.10.1,wifi and lan internet works, but i would like to acces config, i have connected it lan1-lan1 to my isp router/modem combo, and lan2 of cudy to my pc. i did it that way to not create double NAT, is it a problem? i would like it to stay in that config and still have access to admin panel”

Support Cudy

i dont see my brand new cudy wr3600 in app, nor in cudy.net, or even in 192.168.10.1
wifi and lan internet works, but i would like to acces config, i have connected it lan1-lan1 to my isp router/modem combo, and lan2 of cudy to my pc. i did it that way to not create double NAT, is it a problem? i would like it to stay in that config and still have access to admin panel

Bartek

@Wasem,
Dear Customer,
Thank you for contacting Cudy support team.
Our technical support has sent you the solutions via email. Please check.

“WR 1500 isn’t working on app even though it’s mentioned in your website and bought 2 router accordingly.
The second thing I don’t know how to connect 2 wr 1500 as easy mesh to have same ssid
I don’t know how to configure easy mesh”

Support Cudy

WR 1500 isn’t working on app even though it’s mentioned in your website and bought 2 router accordingly.
The second thing I don’t know how to connect 2 wr 1500 as easy mesh to have same ssid
I don’t know how to configure easy mesh

Wasem

@Xavier,
Dear Customer,
Thank you for contacting Cudy support team.
Sorry to tell you that the WR1500 doesn’t support Cudy APP now. We have plan to add this feature in future, please wait patiently.

“My router cudy wr1500 does not work with cudy app.”

Support Cudy

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