[European version] Fix LT450, LT500 & LT500D V2 no internet issue

Home Page | Cudy    Support页面    FAQ    [European version] Fix LT450, LT500 & LT500D V2 no internet issue

Note: This article applies to the LT450, LT500 & LT500D V2 sold in European stores only. 

Recently, we've had a lot of feedback that many of our clients can't access the internet with their Cudy routers, despite their SIM cards being functional and their APN settings being accurate.

Here is a method we have discovered that could help with the issue.


Step 1: Download and unzip the official firmware.

4G LTE Download (cudy.com)


Step 2: Open a web browser and go to http://cudy.net or Use "admin" as the password to log in.


For details, please refer to How to log into the web interface of Cudy Router?


Step 3: Upgrade the firmware in Advanced Settings->Firmware.

How to upgrade the firmware of Cudy Router?-Cudy: WiFi, 4G, and 5G Equipments and Solutions




Step 4: Enter the address below in the address bar.



Step 5: To download and upgrade the module software, please contact support@cudy.com to obtain the upgrade software. Video link


Step 6: When the update is complete, it will return to the System Status. Go back to the hide Firmware Upgrade page and check if it's successful. 


If the problem persists, go to Diagnostic Tools->Diagnosis->GO->Download and send the bin file to support@cudy.com.

2023-03-27 18:16
Browsing amount:0

Is this article useful?